Refund Policy: We'd hate to see you cancel but we know things can come up so we've created a policy that's fair to all 🙏🏽

• Cancellation up to 24 hours after booking a trip: Fully refundable.
• Cancellation 181 days or more before the trip start date: Loss of deposit; the rest of the trip payment is fully refundable. 100% of the trip deposit can be transferred over to a different trip.
• Cancellation 121 - 180 days before the trip start date: 50% refund, minus the deposit. Deposit can be transferred over to a different trip.
• Cancellation 120 days before the trip’s start date: No refunds are guaranteed. Credit for a future Heart of Travel trip will be evaluated on a case-by-case basis.

If you can’t make it on a trip but you find someone else who can go in your place we are happy to transfer over your dues paid to this person’s account. However, in some instances, there may be a domestic flight or another type of reservation with a third-party supplier that can only be transferred to a new person with a transfer fee. In this case, you would be responsible for the transfer or cancellation fee.

*For a more flexible and generous cancellation policy be sure to add Heart of Travel Trip Protection, available at the time of registration only. 

Guaranteed Departures: We know how precious your travel days and dollars are. If you register for a trip and we don't hit the required minimum of participants - you have the option to transfer 100% of the funds paid over to another HOT trip of your choosing at any time. Or, you can opt to continue with the trip on the original dates, however, the itinerary is subject to small changes, and there will be an additional 15-20% surcharge based on the original trip price for a private tour, which can be customized further if desired.

Single Supplements: If you know you want your own space please upgrade to a single supplement at the time of booking. If you are traveling solo but open to a roommate we will do our best to match you with another travel. However, if HOT is unable to find a roommate for you, you will be responsible for paying the Single Supplement charge according to each trip

First of all, take a deep breath.  The Argentine economic situation can be a bit wild but we've got it all under control.  We recommend bringing USD in clean, undamaged bills to exchange locally for a better rate.  Here, it is important that you bring denominations of $100 USD to exchange and some loose $20, $10 and $5 dollar bills for tips to local guides, drivers etc. ATMs are available but can charge high fees. Credit cards are accepted in many places, but cash is still widely used.

Bring layers for temperature changes in the Northwest, breathable clothing for the heat in Iguazú, good walking shoes, sun protection, insect repellent, and a reusable water bottle.

There’s moderate walking involved, especially during cultural visits and visits to the falls. Some days include light hikes or walking on uneven terrain at high altitude, but activities are flexible and we can always take things slow!  Our Trip Leaders and local guides are well versed at dealing with any situation at high altitude.

We use private ground transport in the Northwest and take domestic flights to reach Iguazú. Local flights are comfortable and efficient.